California Poison Control Services 2014-2016

Investigator: Stuart Heard, PharmD
Sponsor: CALIF Emergency Med Svcs Authority

Location(s): United States


In 1997, a new system for providing uniform poison services for the entire state was developed. The University of California San FranciscoSchool of Pharmacy - Department of Clinical Pharmacyprovides administrative services for the California Poison Control System (CPCS). The CPCS combined the services of four existing poison centers:

Trained health care professionals, who have many years of valuable experience handling poison cases, staff all answering sites. The sites use identical telephones, computers, computer programs and databases, recording systems and automatic call distribution systems. They use uniform protocols and guidelines and have identical health education materials. The result is uniform quality poison information for the entire state.We have five toll free help lines

      Public Hotline, Medical Consultation Line, 9-1-1, Speech and Hearing Impaired TTY Line, and Public Education Line.

And many special services
24-hour interpreter service for over 100 languages, HazMat, Public Health and Pesticide Surveillance, Company Contracts, and more.